iDiagnX — The Secure Journey
AI-Powered Fleet Intelligence

Predicting vehicle failures before they happen

Employing artificial intelligence to keep Hajj pilgrims and commercial fleets moving safely — through factory-installed diagnostics that see every breakdown coming.

Scroll
The Problem

Breakdowns cost more than money

Over the last three years, sudden bus failures have disrupted the journeys of hundreds of thousands of pilgrims — and burdened the operators who serve them.

164K
Pilgrims affected by sudden bus breakdowns over the last three years
4,100
Sudden bus breakdowns recorded over the same period

Travel delays

Breakdowns strand pilgrims mid-route and cascade across entire fleet schedules.

💸

Fines & repair costs

Emergency repair bills and regulatory penalties erode already thin margins.

😓

Poor pilgrim experience

Unexpected failures undermine the quality of the journey for the Guests of God.

🕋

Hajj is unlike any other transport operation. Its logistical challenges are unique — concentrated demand, unforgiving timelines, and zero tolerance for failure — and they are not found in any other transport sector.

The Current Situation

Today's tracking devices weren't built for this

Fleets rely on bolt-on external trackers — and the limitations show.

An external GPS tracking device, opened to show its battery and circuit board
A typical external tracker — a separate device with its own battery, exposed to failure and tampering.
  • Prone to failure and tampering

    External devices are exposed hardware — they break, and they can be interfered with.

  • Location only

    They show where a bus is — never how healthy it is. Going beyond position risks voiding the manufacturer's warranty.

  • Slow recovery from breakdowns

    Replacing a broken-down bus takes time — and pilgrims wait while it happens.

  • Fragmented systems

    Tracking is scattered across disconnected, non-unified platforms.

Our Solution

Factory-installed. Warranty-safe. AI-driven.

We monitor each vehicle through a system installed by the bus manufacturer itself — no external device, no exposed hardware, no compromises.

🏭

Installed by the manufacturer

Monitoring is built in at the factory, as part of the bus itself — nothing bolted on.

🇨🇳

Proven in China

The same approach is deployed today to monitor public-transport bus fleets in China — a tested solution, not a prototype.

💰

Lower cost

No additional device to purchase, install, or maintain.

🛡

Covered by warranty

Maintenance falls under the manufacturer's own warranty — nothing is voided.

🔍

Full vehicle-health visibility

True insight into the condition of every onboard system — visibility no external GPS device can match.

🤖

Machine-learning analysis

ML algorithms track the real condition of each bus and predict mechanical and electrical failures — enabling preventive maintenance before a breakdown, or containing its impact when one occurs.

Why iDiagnX

Built by people who know this industry from the inside

A team with deep, cross-domain experience in the pilgrim-transport sector — expertise competitors simply cannot replicate.

🕋

Hajj transport experience

Broad, first-hand expertise across the pilgrim-transport sector.

⚖️

Regulator experience

Established working experience with the sector's regulating authorities.

🏢

Management expertise

Seasoned administrative and operational leadership.

🔧

Fleet & maintenance systems

Hands-on expertise in fleet-management and maintenance systems.

🤖

Advanced tech & AI

In-house capability in cutting-edge technologies and artificial intelligence.

🤝

Transport-company connections

Established relationships with transport companies — open doors and shorter sales cycles.

📝

Memoranda of understanding signed

iDiagnX has signed MOUs with several bus manufacturers.

Business Model

Two tiers. One clear path.

Enter the market by undercutting the incumbents. Grow by delivering AI-driven value no competitor can match.

Entry Tier

Basic

Vehicle location tracking and essential maintenance services — priced to beat existing providers and win share fast.

  • Vehicle location tracking
  • Essential maintenance services
  • Undercuts incumbent pricing
  • Factory-installed — no external hardware
Growth Tier

Advanced

Complete failure alerts and advanced, AI-powered maintenance management — built on intelligent onboard diagnostics.

  • Complete failure alerts
  • AI-driven maintenance management
  • Predictive maintenance insights
  • Aligned with Vision 2030

Future revenue streams

🔧 Maintenance companies ⚙️ Spare-parts suppliers 🛡 Insurance companies
Market Opportunity

A market of millions, ready to be served

From the Hajj fleet to the full commercial-vehicle ecosystem across Saudi Arabia and the Middle East.

25K
Hajj Buses
Initial beachhead — the highest-impact segment
1M
Commercial Vehicles
Saudi Arabia
6M
Commercial Vehicles
Middle East
Year One

The pilot project

A focused first year to prove the model in the field.

STEP 01

Launch with a partner manufacturer

Deliver the service as part of the specifications of a partner manufacturer's buses.

STEP 02

Prove the concept

Validate the project in real operations, surfacing technical and administrative challenges early.

STEP 03

Build momentum

Generate enthusiasm for the project among transport companies and government decision-makers.

The Founders

Built by people who know this industry

Complementary leadership spanning operations, technology, and the Saudi transport ecosystem.

Mohi Othman
Mohi Othman
Chief Executive Officer
Fakhri Salim Zanjir
Fakhri Salim Zanjir
Chief Technology Officer
Amjad Abu Al Hasan
Amjad Abu Al Hasan
Chief Operating Officer
Contact Us

Ready to talk?

Fleet operator, investor, or bus manufacturer — we'd love to hear from you.

Reach us directly at

We typically respond within 24 hours.